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Is this repair an emergency?

Emergencies may include things like:

  • Bursts or major leaks that cannot be controlled by turning off the water at the stop cock and putting a container under the burst overnight.
  • Any water problem that is affecting electrics and hasn’t caused the electricity to go off in the affected area.

Find out more about what repairs are emergencies.

If you can smell gas, please call the National Grid on 0800 111 999.