Thank you for ordering your repair online - it's the easiest way to reach us.
We are open 8.45am-4.30pm, Monday to Friday (except bank holidays) and would usually contact you within one hour of receiving your message to arrange the repair appointment.
We may be slower responding at the moment as demand is very high and we are having to prioritise urgent repairs - please bear with us.
Do you know how to turn off your electricity, gas and water supply in an emergency?
If not, just ask us when we visit.