Before you order your repair...
Damp and mould
Unfortunately, we cannot replace your lightbulbs. You must replace these yourself. Have a look here if you're not sure how to replace your kitchen, bathroom or outside lightbulbs.
If your radiators are cold at the top but warmer at the bottom, they may need bleeding. It's easy to do - watch how to bleed a radiator.
Blocked toilet, sink or bath?
Is it an emergency? Read what to do in an emergency
Call the National Grid on 0800 111 999.
Got a question?
Got a question about the repair you need? E.g. how long we will take to do it? Read our FAQs
Get it fixed quicker
You may be able to quickly fix the problem yourself. Read about five repair jobs you can do in minutes
Just use this button to begin ordering your repair: