Before you order your repair...
Got a question?
Got a question about the repair you need? E.g. how long we will take to do it? Read our FAQs
Get it fixed quicker
Did you know, you may be able to quickly fix the problem yourself? Read about five repair jobs you can do in minutes
Damp and mould
Got a problem with damp and mould? Read about how to stop and treat damp, mould and condensation
Unfortunately, we cannot replace your lightbulbs. You must replace these yourself. Have a look here if you're not sure how to replace your kitchen or bathroom lightbulbs.
Is it an emergency? Read what to do in an emergency
Call the National Grid on 0800 111 999
Just use this button to begin ordering your repair: