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Before you order your repair...

Got a question?

Got a question about the repair you need? E.g. how long we will take to do it? Read our FAQs

Get it fixed quicker

Did you know, you may be able to quickly fix the problem yourself? Read about five repair jobs you can do in minutes

Damp and mould

Got a problem with damp and mould? Read about how to stop and treat damp, mould and condensation

Lightbulbs

Unfortunately, we cannot replace your lightbulbs. You must replace these yourself. Have a look here if you're not sure how to replace your kitchen or bathroom lightbulbs.

Emergency

Is it an emergency? Read what to do in an emergency

Smell gas?

Call the National Grid on 0800 111 999

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