Do it yourself

Some repairs are quick and easy to do. Instead of waiting, you may be able to fix your problem in minutes. See below for advice and guidance.

Want to make some DIY improvements to your home? Read this.

How to change a light fitting

Changing your light fittings is something you have to sort out yourself as part of your tenancy agreement, but it’s easy to do.

How to change a kitchen light fitting:

Watch this video by One Manchester for an easy guide to replacing the fluorescent tubes you may find in your kitchen. If you're struggling, contact us:

How to change a bathroom light fitting:

This video by One Manchester shows how to replace the kind of fitting you may have in your bathroom. If you're struggling, contact us:

How to fix a blocked toilet/sink/bath

Here's how to unblock a toilet:

Here's how to unblock a sink or bath:

If this advice doesn't fix the problem, please order a repair.

What to do if your electricity goes off

If you have a pre-payment meter, the first thing to do is check to make sure that you've definitely got credit. It may simply be that your power's gone off because you haven't topped it up.

If you don't have a pre-payment meter, or you do and you're in credit, you can normally just turn your electricity back on again at your consumer unit. Usually, this is near your meter.

Electricity Consumer Unit

An electricity consumer unit

Your unit will have either switches or fuses.

If it’s got switches:

Folllow these instructions, or watch the video below, to see how to get your power back on

  • Just look for whichever one has switched downwards (like the last two switches in the picture above) and flick it back up. This will turn your electricity back on.
  • If the switch keeps flicking down, it means that there’s a fault with something you’ve got plugged in somewhere in your home.
  • Underneath the switch, it should tell you whereabouts the problem is. To find out what’s causing it, just unplug everything where the problem is, flick the switch back on, and plug each item in one-by-one until the electricity goes off again.
  • Once you know which item is the problem, leave it unplugged and get it fixed by an electrician.

If it’s got fuses:

Watch this short video to see how to change a fuse:

How to bleed a radiator

If your heating is on but your radiator feels cold at the top, it’s more than likely got trapped air in it and just needs bleeding. Here's how to do it:

How to change a plug fuse
How to turn off your water supply in an emergency

If you have a major leak or a burst pipe inside your home, you will need to turn off your water supply. To do this, you will need to turn off your stop tap, so it's important to know where it is. If you're not sure, watch this video from United Utilities to help you find it and show you how to turn it off:


How to turn off water to particular areas (e.g. your taps or toilet) if they're leaking

If you have a leak coming from a water appliance, you may be able to just turn the water off to it rather than turning off your whole water supply. This video shows how to do that. You can then contact us to order a repair:

How to change a toilet seat

Watch this video by Believe Housing for a handy guide to changing your toilet seat:

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