We regularly keep an eye on how we're doing to make sure that the services we provide meet the standards that we set.
One of the ways we do this is with performance reports every three months. Take a look at our performance reports.
Another way we measure how well we’re doing is to compare ourselves with similar landlords across England. Take a look at how we compare.
Let us know your thoughts
Here’s some of the best ways you can have a say...
Join the Northwards Network
A good low-commitment option. If you are a tenant and you would be interested in taking part in online surveys, being consulted by text or attending the occasional event, email firstname.lastname@example.org to join.
Join Tenants’ View
Tenants’ View are a group of tenants who investigate our performance and make recommendations to our senior management team. Find out more about Tenants’ View.