Making changes to your home

Whether you're a tenant or a leaseholder, if you want to make a change to your home, you must get our permission first.

Whether it's something as big as removing an internal wall or something like laying laminate flooring, you need to let us know before you do it.

This is to make sure that the work will not lead to any accidental damage to your home, but it's also to keep you safe. Making changes without our permission goes against both lease and tenancy agreements.

If you make a change without our permission, you may have to put the property back to how it was immediately and at your own cost. You may also have to pay for the time we spend inspecting changes.

If you're given permission to lay laminate, you will still be responsible for lifting and refitting it if our workers need to make repairs beneath the floor. 

Go here to find out more about do-it-yourself improvements and how to get our permission.