Northwards Housing is an 'arms length management organisation' - or Almo - that took over management of 13,000 City Council homes in north Manchester in December 2005.
Northwards Housing is a not-for-profit organisation created by tenants' reps and the City Council to deliver top-notch housing services - like ordering repairs and collecting rent. It's separate and independent of the council, but the council continues to own the housing, and you stay legally as a 'council tenant'.
A 12-person board of volunteers manages Northwards and makes decisions independent from the Council. Northwards covers a wide area, but it maintains its strong local connections through its three 'area panels'. Many people who work for Northwards are ex-City Council local housing staff who transferred to the new organisation, joined by others who bring new expertise and experience in vital areas.