Northwards & the City Council

Building on successful services

Northwards Housing follows tried-and-trusted City Council policies - on vital things like rehousing and anti-social behaviour.

But we put them into practice in a way that works for North Manchester tenants.

So we:

  • keep to City Council local rehousing policies - for example reserving some properties for certain age groups to meet different needs.
  • have built on Manchester City Council's excellent track record of tackling crime and anti-social behaviour, and working with potential troublemakers to prevent problems. We tap into the council's expert team, and work closely with the police, mediation services and other expert organisations to tackle neighbourhood problems.
  • follow City Council rent-collection policies - giving support and advice to tenants with genuine debt problems, but taking tough action against persistent non-payers.
  • work closely with local people who want to take more control of managing their own estates through tenant management organisations (TMOs), and continue to support and fund tenant and resident groups.
  • follow the principals of the City Council's clear and open official complaints procedure that has helped people cut through red tape and get problems sorted out much more easily - we investigate, take action and learn lessons if things go wrong.

Northwards Housing tenants benefit from the regeneration of the whole North Manchester area. Although this is not specifically about housing, it is improving wider community needs for things like education, health, crime and safety, and employment.

Our investment and improvements fit in with this wider regeneration, so that you and your neighbours get the most out of the area's economic, social and cultural improvements.

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