Low Rise Fire Risk Assessment Works - Satisfaction Survey

Satisfaction Survey

First Name

Surname

Address

Email Address

Postcode

Were you satisfied with the overall works to your home?

Yes

No

Did this property receive adaptations?

Yes

No

Not Applicable

How satisfied are you with the work itself?

10 (Totally satisfied) 9 (Totally satisfied) 8 (Satisfied) 7 (Satisfied) 6 (Neither satisfied nor unsatisfied) 5 (Neither satisfied nor unsatisfied) 4 (Unsatisfied) 3 (Unsatisfied) 2 (Totally unsatisfied) 1 (Totally unsatisfied)

How satisfied are you with the people who carried out the work?

10 (Totally satisfied) 9 (Totally satisfied) 8 (Satisfied) 7 (Satisfied) 6 (Neither satisfied nor unsatisfied) 5 (Neither satisfied nor unsatisfied) 4 (Unsatisfied) 3 (Unsatisfied) 2 (Totally unsatisfied) 1 (Totally unsatisfied)

How satisfied are you with the service given by MCC Housing?

10 (Totally satisfied) 9 (Totally satisfied) 8 (Satisfied) 7 (Satisfied) 6 (Neither satisfied nor unsatisfied) 5 (Neither satisfied nor unsatisfied) 4 (Unsatisfied) 3 (Unsatisfied) 2 (Totally unsatisfied) 1 (Totally unsatisfied)

Was the work completed on time?

Yes

No

Were you satisfied with the range of choices given to you?

Yes

No

Were you satisfied with the information we gave you?

Yes

No

How satisfied are you that your personal needs were listened to and respected by everyone involved in the improvements to your home?

10 (Totally satisfied) 9 (Totally satisfied) 8 (Satisfied) 7 (Satisfied) 6 (Neither satisfied nor unsatisfied) 5 (Neither satisfied nor unsatisfied) 4 (Unsatisfied) 3 (Unsatisfied) 2 (Totally unsatisfied) 1 (Totally unsatisfied)

Use this space to tell us anything else about the improvements to your home:

Did this property receive adaptations?

Yes

No

Not Applicable