Don't worry. If you’re finding it hard to pay your rent, we’re here to help
If you are in rent arrears, you don’t have to pay what you owe all at once – we can work out a plan for you to pay us in affordable amounts.
But you must act quickly
If you don’t tell us you’re struggling, or don’t keep to an agreement to pay off the debt, you could lose your home.
Make an agreement to pay off your rent arrears
Speak to our Money Matters team
Our Money Matters team can help you come up with an affordable plan to pay your rent, but that’s not all - they can also help you to do things like:
- Get a safe and affordable loan
- Get all the benefits you’re entitled to
- Get cheaper gas and electricity
- Open a bank account (this helps your credit rating)
- Manage your other bills
Interested in referring a client to our Money Matters team? Use the Money Matters team referral form.
Housing Benefit/Universal Credit
You could get help to pay some or all of your rent. Use Manchester City Council’s online benefit claim and calculator to find out what you could claim.
Help from Manchester City Council
See Manchester City Council's 'Helping Hands' page for information on grants, money advice and support you can get to help make payments.
Help to budget
Working out a budget for yourself could help you get any money difficulties under control. For face-to-face budgeting advice, contact our Money Matters team or check out National Debtline's budget calculator which can help you put one together yourself.