You have the legal right to see all types of recorded information held by public organisations including Northwards Housing - it's called 'Freedom of Information'.
If you ask us for information we must tell you if we hold it, and how much it would cost - if anything - to provide it. Unless it is covered by a specific exemption we must give you the information within 20 working days. Specific exemptions are those which might damage our commercial interests, such as the buying of goods and services; commercially sensitive information or third party information about others that would be a breach of data protection.
We must publish a list of all the general information available to the public. The list is called a 'publication scheme'. Everything in our scheme is available here online, divided into seven main sections:
A. Who we are and what we do
Organisational information, structures, locations and contacts.
B. What we spend and how we spend it
Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit.
our priorities are and how we're doing
Strategies and plans, performance indicators, audits, inspections and reviews.
D. How we make decisions
Decision making processes and records of decisions.
E. Our policies and
Current written protocols, policies and procedures for delivering our services and responsibilities.
F. Services provided by Northwards
Information about the services we offer, including leaflets, guidance and newsletters.
For more information contact:
Head of Business Effectiveness and Communications
NORTHWARDS HOUSING HQ
Manchester, M9 8GQ
Phone: 0161 720 5800
Fax: 0161 720 5804