Contact us

By phone

03000 123 123

Phone this number for any Northwards service, 8am - 5.30pm, Monday to Friday.
Phone this number in an emergency (where there is a danger to health or safety), 24 hours a day, any day.

Text-phone (for people who are hard of hearing): 0161 274 0899

Own a smartphone? Use our Smartphone app to contact us!

Our app lets you report repairs and anti-social behaviour, find out ways of getting involved with us, and much more.

It's available to download for free for:

iPhone - Download it here from iTunes

Android - Download it here from Google Play

By email - remember to include your name and address

info@northwardshousing.co.uk

For specific services, use the online forms on this website by clicking here.

By text

07860 003 150
No more than 160 characters please. Put the first line of your address, and your postcode.
Don't use text to report an emergency that threatens your health and safety. Always phone us.

By post

Northwards Housing
Hexagon Tower
Crumpsall Vale
M9 8GQ

By fax

03000 124 123

By appointment

Arrange an appointment with a member of staff - at a local office or in your home. Appointments are between 10am and 4.00pm, Monday to Friday. Make your appointment by phone (see above).

In person

Visit our local offices: 8:45am - 4:30pm, Monday to Friday.
Pay rent, council tax or other council bills; Tuesday and Friday only, 10am - 12 noon

549 Cheetham Hill Road
Cheetham Hill, Manchester, M8 9NW

White Moss Road
Blackley, Manchester, M9 6NZ

1 Monsall Street (junction of Queens Road)
Collyhurst, Manchester, M40 8QZ

There's free internet access at all our offices.

More contacts

Here are some contact details for specific offices or services. Please don't use these contacts for tenants' services such as repairs, rent, rehousing - always use the details above instead.

Head office
Phone: 0161 720 5800
Fax: 0161 720 5804
email: info@northwardshousing.co.uk

Human resources (including job applications)
Phone: 0161 720 5801
Fax: 0161 720 5804
email: hr@northwardshousing.co.uk

Communications (including press releases)
Phone: 0161 720 5873
Fax 0161 720 5804
email: business@northwardshousing.co.uk

Home improvements (including gas safety and electrical servicing programmes)
Phone: 0161 203 2975 (Wilton)
Phone: 0161 203 2935 (Fourways)
Phone: 0161 203 2940 (Riverways)
email: home.improvements@northwardshousing.co.uk

Northwards Wardens (click here for info about the Northwards Wardens)
Phone: 0161 720 4000
Fax: 0161 720 4008
email: wardens@northwardshousing.co.uk

Retirement Scheme Managers
Phone: 0161 720 5802
email: retirementhousing@northwardshousing.co.uk

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