We fill the majority of empty homes quickly. But with hundreds of properties becoming empty each year, it's inevitable that some will stay empty longer than we'd like - often for reasons we can't control.
But we will keep our staff and local residents' groups aware when this happens, so they can deal with your enquiries about empty homes.
Here are some reasons why a home may stay empty longer than expected . . .
Finding the right tenant for a home with special features like walk-in showers, ramps or wider doorways can take longer than usual. Sometimes there's no-one who fits the bill looking for a home in that area. Eventually we may offer a property like this to someone who is not disabled rather than leave it empty indefinitely.
Finding suitable tenants for homes with support services for older people can sometimes take longer than average.
We must keep within the law. So on rare occasions we may have to wait for a court's permission to enter a home that's been abandoned or occupied by someone not entitled to be there.