Clearing a Toilet/ Sink / Bath Blockage

Toilet Blockage

Toilet blockages are often caused by unusual objects, e.g. toilet fresheners, nappies, sanitary towels etc. To try and avoid this problem, check that any fresheners that attach to the rim of the pan are fastened securely. Never use a toilet as a bin! (Never try to flush nappies, sanitary towels or baby wipes down the toilet)

To unblock a toilet:

  • If the pan is full, empty some of the water using a suitable container.
  • Push the toilet brush or plunger to the bottom of the pan and pump up and down vigorously, about 10 times. This creates pressure which may shift the blockage. Don’t use plungers with a metal disk as these can crack the toilet bowl. A traditional mop may also be used for this as long as it has no metal parts, as these can also cause damage.
  • Never flush a toilet when it is blocked.
  • You may need to repeat the process several times before the toilet flushes normally. If there is no improvement after several attempts, contact us.

Sink/Bath Blockage

Blockages in basins or sinks are often the result of waste building up in the trap, e.g. hair, tea leaves, fat etc. Please remember never to pour fat down the sink and to remove any build up of food from the plug hole.

To unblock a sink or bath:

  • Empty most of the water using a suitable container.
  • Hold a rag firmly over the overflow opening and place a plunger over the drain hole. Pump the plunger up and down rapidly.

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