Board meeting: Tuesday 11th September

Chair: Sue Abbott
Venue: Hexagon Tower Board Room
Starts: 6pm

The minutes for this meeting will be published as part of the agenda for the next meeting.

Download the agenda for this meeting

Minutes of previous meetings

a) Board Non Confidential Minutes 3 July 2018

Item 12 

Strategic and Performance

a) Corporate Performance 18/19 Qtr 1

b) Annual Report 17/18

c) Assurance Framework Annual Update

d) Northwards' Digital Roadmap

e) GDPR update/Data Protection Policy

f) Customer Satisfaction and Complaints

g) Voicescape (Housing Contact)

h) Welfare Reform Update

Item 14

Governance

a) Review of Board Effectiveness

b) Board Recruitment Policy

c) AGM Arrangements

Item 15

Tenants' View Scrutiny Report 'An investigation into the Smarterbuys Store'

Item 16

Resources 

Resources Non Confidential Minutes 18 July 2018

Item 17

Operations

Operations Minutes 20 June 2018

Item 18

Audit

Audit Minutes 11 July 2018

Item 20

Board Rolling Agenda

Board Rolling Agenda