Always check for ID

There've been reports of bogus callers knocking on people's doors.

If someone comes to your home claiming to be from Northwards, the council, the police or any other organisation, ask to see their ID before you let them in.

Most agencies won't just turn up; they'll contact you first to let you know they're coming. If the person at your door is genuine, they won't mind proving it to you. For example, all Northwards staff carry an ID card.

Make sure you check an ID card thoroughly to try and make sure it's real. If you have a chain lock, it's worth using this while you do it.

If in doubt, keep them out

You don’t have to let any stranger into your home.

If suspicious, ring the police

Call the police non-emergency number 101 if you’re not in immediate danger but want to report an incident. Otherwise, if you feel threatened, call 999.