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Rent and Income Team Leader

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  • Working Hours: 35 hours per week (Mon – Fri)
  • Closing Date: Monday 29 January 2018
  • Vacancy Type: Full Time
  • Salary: Scale G8 – (£32,485 - £36,378), plus excellent pension scheme
  • Interview Date: Wednesday 7th February 2018

Additional Vacancy Information

Permanent contract. Vacancy closes at 12noon Monday 29th January.

Are you a confident, ambitious individual with great people skills who can lead and develop our rents team to provide the most effective solution to maximising rent income collection? 

You will be passionate about delivering a professional, knowledgeable service to all customers and partner agencies. You will be focused on providing a highly responsive, people-focused service to maximise rental income and sustain tenancies.

As a rent team leader at Northwards Housing, you will possess an excellent working knowledge of the impact of welfare reform on social housing and of the current legislative and legal framework in relation to rent collection and arrears. You should be commercially astute with a drive to provide the best outcome for the customer.

This role requires an individual with great communication skills, who will enjoy working collaboratively with colleagues in the legal and money advice teams and our external partners, to drive continuous improvement in the rent service.

You will possess proven performance management skills and the ability to inspire your team with positive leadership. Your team operates in an environment of high trust and high productivity and, as their manager, setting clear objectives and measurable targets will be essential to effectively appraise individual and team performance.

Click here for the Rent and Income Team Leader job description and person specification.

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