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Money Adviser

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  • Working Hours: 35 hours per week
  • Closing Date: Thursday 09 June 2016
  • Vacancy Type: Full Time
  • Salary: Grade 7 (£27,923.57)
  • Interview Date: Tuesday 14th June 2016

Additional Vacancy Information

Northwards Housing manages 13,500 council homes in north Manchester.

Our Vision is that “we will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive.”

These are our Values that sit at the heart of every action we take and every decision we make:

• Putting people first
• Supporting communities to be successful 
• Spending money wisely

We have two opportunities within the Welfare Reform Team for a Money Adviser to provide our tenants with welfare rights and debt advice. This is an extremely busy, pressured and exciting time for us as changes to the benefits system start to bite under the Government's welfare reform agenda and we're now looking for the right people to take us forward.

We are looking for a proactive, customer-focussed individual with excellent communication and interpersonal skills as you will be offering support and guidance to our tenants in finding options to their present financial situation, enabling them to pay their rent. You will liaise closely with our Rents Team and external agencies to provide advice and guidance on issues relating to debt advice, welfare benefits and legal issues on behalf of the tenant.

You will be highly organised and have the ability to help tenants to identify and understand the prioritisation of debts and managing a budget and be able to offer recommendations for effective solutions. You will at times be dealing with vulnerable and distressed tenants, therefore you will require the ability to be empathetic but assertive when needed.

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please click here for the Money Adviser job description and person specification and apply below.

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