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Housing Options/New Tenancy Officer

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  • Working Hours: 17.5 hours – 2.5 days per week
  • Closing Date: Thursday 03 August 2017
  • Vacancy Type: Part Time
  • Salary: Grade 5+ - £20,660.24 - £24,963.80 (pro rata £10,330 – £12,481)
  • Interview Date: Wednesday 9 and Thursday 10 August 2017

Additional Vacancy Information

Permanent role. Vacancy closes at 9am on Thursday 3 August.

We have an exciting opportunity for a part-time Housing Options / New Tenancy officer on a permanent basis.

As a Housing Options / New Tenancy officer, you will be responsible for ensuring that we deliver a high quality customer focused housing options and new tenancy service for applicants across Manchester.

You will be responsible for providing advice and support to our rehousing applicants, in accordance with relevant policies and procedures. You will manage an applicant's new tenancy process from beginning to end, being the first point of contact for a new tenant's relationship with Northwards.

You will have a proven track record in delivering a first class customer-focused service with excellent communication skills and an ability to liaise with customers, partners, agencies and colleagues at all levels. You will be a great team player and take pride in the achievement of individual and team key performance targets for sustaining and improving the quality of our services.

Access to a car or bicycle is essential for this role to travel round north Manchester on a daily basis.

Click here for the Housing Options/New Tenancy Officer job description and person specification.

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