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Digital Support Assistant at 'yes'

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  • Working Hours: 35 hours per week
  • Closing Date: Thursday 30 March 2017
  • Vacancy Type: Full Time
  • Salary: Grade 4 - £17,721
  • Interview Date: Tuesday 11th April 2017

Additional Vacancy Information

One year fixed term contract. Closing date: 12noon on Thursday 30th March 2017. Based in north Manchester (Newton Heath and Blackley offices).

We have an exciting development opportunity for a Digital Support Assistant at our yes office to provide an effective and high quality support service to the yes clients.

yes is a social enterprise we helped to launch that helps north Manchester residents find fantastic local jobs and take advantage of great training and volunteering opportunities. See www.yesmanchester.co.uk to find out more about the company.

In this busy role, you will be responsible for supporting the clients with their digital job search by registering them, assisting them to create email accounts and universal job match accounts and supporting their job search where necessary

The role also includes numerous administrative tasks including updating databases, social media and the company website, as well as covering reception when required

The ideal person would be enthusiastic and customer focused, with excellent digital skills and the ability to support clients and build their confidence using IT and digital equipment. The clients may have little or no IT knowledge, therefore excellent communication skills and patience are a must.

We are looking for a strong team player who also has a real sense of fun. This is a rewarding but demanding role, and a role that enables you to really make a difference.

Click here for the Digital Support Assistant job description and person specification.

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