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Customer Service Centre Advisor

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  • Working Hours: 40 hours per week (shift rota between 8am and 5.30pm)
  • Closing Date: Thursday 27 October 2016
  • Vacancy Type: Full Time
  • Salary: £17,250
  • Interview Date: w/c 31st October 2016

Additional Vacancy Information

Temporary contract until 31st March 2017.

An exciting opportunity has arisen for a Customer Service Adviser to work within our busy Customer Service Centre on a temporary basis. We are looking for someone to provide an exceptional customer experience over the telephone and through our digital channels. This is a role which offers a great deal of variety on a daily basis, assisting our residents and customers with a broad range of enquiries.

The ideal person will be enthusiastic, hardworking and goal-focused with excellent customer care and communication skills.

We are looking for a strong team player who also has a real sense of fun. You will be optimistic, with a can-do and solutions-orientated attitude. This is a rewarding but demanding role, one that enables you to really make a difference.

Ideally you will have customer service experience (face-to-face or telephone based) - this doesn’t necessarily have to be in a contact centre / call centre.

Click here for the Customer Service Centre Advisor job description and person specification

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