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Customer Service Centre Adviser x 2

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  • Working Hours: Post 1 (20 Hours) 08:30 – 13:30, Monday – Friday. Post 2 (15 Hours) 09:00 – 14:00, Monday/Tuesday/Friday
  • Closing Date: Friday 17 November 2017
  • Vacancy Type: Part Time
  • Salary: Grade 4 £17,721 - £20,139 (full time equivalent)
  • Interview Date: w/c 20th November 2017

Additional Vacancy Information

Two fixed term contracts. Vacancy closes at 12noon on Friday 17 November.

An exciting opportunity has arisen for a Customer Service Adviser to work within our busy Customer Service Centre on a temporary basis. We are looking for someone to provide an exceptional customer experience over the telephone and through our digital channels. This is a role which offers a great deal of variety on a daily basis, assisting our residents and customers with a broad range of enquiries.

The ideal person will be an enthusiastic, hardworking, goal-focused individual with excellent customer care and communication skills. 

We are looking for a strong team player who also has a real sense of fun with a can-do and solutions-orientated attitude. This is a rewarding but demanding role, and a role that enables you to really make a difference.

Ideally, you will have some form of customer service experience (face to face or telephone based). This doesn’t necessarily have to be in a contact centre / call centre.

Click here for the Customer Service Centre Adviser job description and person specification.

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